How to buy in Ulanka

1. Access our articles for Women, Men, Brands, etc. and find what you are looking for.

2. If you are not sure what you want to buy or you have not seen any item of clothing in the catalog that you like, you can use the search engine that appears in the upper right area of ​​the website to quickly find what you are looking for.

3. Once you have the items in your bag, click on it to place your order. Don't wait too long, as items may be out of stock even if you have them in your bag.

4. Choose if you want us to send your order to your home or if you prefer to pick it up at one of our stores. Next, select the payment method and click 'Confirm payment'.

It's that easy to shop at ulanka.com!

It is not necessary to be registered to buy at ulanka.com, but if you register you will be able to save your data and speed up the process for your next purchases.

Check your email where you will receive a confirmation email with the details of your purchase. Follow the status of your order through our website and if you have any questions, ask us!

*If any of our products have a computer error in the price (wrong price or price equal to 0 euros), the product will not be served with the consequent full refund of the entire purchase amount.
*Likewise, Ulanka reserves the right to return a specific requested model and its amount if its stock runs out or it is not in good condition.

We have stores practically throughout Spain, as well as in Andorra.
If you can't find your size or the color you like, ask our sales associates about purchasing via iPad. You can make your purchase online without leaving the store!

If you prefer to buy by phone, call (+34) 961 259 700. Customer service hours are Monday to Friday from 10:00 a.m. to 7:00 p.m. and in summer from 10:00 a.m. to 2:30 p.m. on the same days.
Call us! We will be happy to assist you

They are always the same. If at any time there is any difference between the prices that appear on the Website and those marked on the labels of the items, the correct price will always be the one on the labels.

There are times when we carry out specific promotions in stores, so you will only be able to find the promotional price in those stores. Just as if it is an exclusive online promotion, you will only find the promotional price on the website.

From the shopping cart you can view the content of your purchase and modify or delete the number of units in your order.

Please note that we cannot guarantee the stock of the items you have in your shopping cart. For this reason, if any of them are sold out, we will inform you in that section.

The products that are in your basket are not reserved, so our recommendation is that if you are interested in a product and it is on your wishlist, do not delay completing the payment. It may be that during that period the product runs out of stock.

If you are interested in a product, but your size does not appear, you have two options:

1. Activate the option: “Notify me when my size is available” that appears at the bottom of the product sheet.

2. Contact us, we will help you find stock of your size.

No. The process is activated and managed the moment you complete your purchase. If you later want to return or exchange something, we won't put you in any trouble. (See > Exchanges and returns )